Breakout Holidays (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our consultancy services.

We operate as a UK-based Schengen visa consultancy. We provide professional guidance, document review, and application support services. We are not a visa agency, do not submit applications, do not guarantee visa approvals, and are not affiliated with any embassy or government authority.

1. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide Directly

• Full name

• Email address

• Phone number

• Nationality and residency status

• Travel plans (destination, purpose, dates)

• Previous visa history (including refusals, if disclosed)

• Documents you voluntarily share for review (e.g. checklists, drafts)

b) Technical & Usage Data

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Referral source

This data is collected using cookies and analytics tools.

2. How We Use Your Information

We use your data to:

• Provide visa consultancy and document review services

• Assess eligibility and give accurate guidance

• Communicate with you regarding enquiries or services

• Improve our website, services, and user experience

• Comply with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

3. Legal Basis for Processing Data

Under UK GDPR, we process your personal data based on:

• Consent – when you submit forms or contact us

• Contractual necessity – to provide consultancy services

• Legitimate interests – improving services and communications

• Legal obligation – where required by law

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data.

We may share limited information with trusted third-party service providers only when necessary, such as:

• Secure email and communication platforms

• Website hosting and analytics services

All third parties are required to handle your data securely and lawfully.

We never share data with embassies, visa centres, or government bodies on your behalf.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure servers and access controls

• Data minimisation (only collecting what’s necessary)

• Confidential handling of shared documents

Despite our efforts, no online transmission is completely secure. You share information at your own discretion.

6. Data Retention

We retain personal data only for as long as necessary:

• To provide requested services

• To comply with legal or accounting requirements

You may request deletion of your data at any time (see Section 8).

7. Cookies

Our website uses cookies to:

• Improve functionality and performance

• Analyse website traffic

• Enhance user experience

You can manage or disable cookies through your browser settings.

8. Your Data Protection Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

12. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us.